Welcome to Simms Store at TackleDirectSale.com! We’re dedicated to providing anglers worldwide with premium fishing gear, from fly fishing equipment to performance apparel. Below you’ll find answers to common questions about our products, shipping, returns, and more.

About Our Store

What kind of products does Simms Store specialize in?
We specialize in high-quality fishing equipment for serious anglers, including:
  • Fly fishing gear (rods, reels, lines, tippets, and technical equipment)
  • Freshwater and saltwater tackle
  • Performance fishing apparel for men
  • Specialized accessories for all fishing styles
Where is Simms Store located?
Our facility is located at 4061 Bernardo Street, Lynnville, US 47619. We ship worldwide (excluding some Asian and remote regions).

Product Questions

How do I choose the right fly fishing rod for my needs?
Consider your target species, fishing environment, and personal casting style. Our freshwater rods are optimized for trout and bass, while saltwater rods are built to handle larger game fish. For personalized recommendations, email our experts at [email protected].
What makes your technical fishing apparel different?
Our performance apparel is designed by anglers, for anglers. Features include:
  • Quick-drying, breathable fabrics
  • UV protection for long days on the water
  • Strategic pocket placement for tackle access
  • Durable construction that stands up to fishing environments

Shipping & Delivery

What shipping options do you offer?
We provide two reliable shipping methods:
  1. Standard Shipping ($12.95): Via DHL or FedEx, delivers in 10-15 business days after 1-2 day processing
  2. Free Shipping: For orders over $50 via EMS, delivers in 15-25 business days after processing
How long does international shipping take?
Delivery times vary by destination. We recommend ordering at least 3 weeks before major trips to account for customs processing. You’ll receive tracking information once your order ships from our US facility.
Do you ship fishing rods safely?
Absolutely! We specially package all rods in protective tubes to ensure they arrive in perfect condition, ready for your next fishing adventure.

Returns & Exchanges

What is your return policy?
We offer hassle-free returns within 15 days of delivery. If any item doesn’t meet your expectations, you can return it for a full refund or exchange. All returned items must be in original condition with tags attached.
How do I initiate a return?
Email our customer service team at [email protected] with your order number and reason for return. We’ll provide return instructions and process your refund once we receive the item.

Payment & Account

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.
Is my payment information secure?
Yes, we use industry-standard encryption to protect all transactions. We never store your full payment details on our servers.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders, save preferences, and checkout faster in the future.

Contact Us

How can I get help with a specific fishing gear question?
Our team of fishing enthusiasts is ready to assist! Email [email protected] with any questions about products, recommendations, or your order.

Didn’t find your answer here? We’re always happy to help fellow anglers gear up for their next adventure. Contact our customer service team for personalized assistance with your fishing needs.

Tight lines and happy fishing from the Simms Store team!